Warranty Direct


Want to Work With the Best Extended Warranty Company?

Warranty Direct is always looking for friendly, intelligent, hard-working men and women with a passion for customer service. If you value a positive working environment, excellent job stability, and plenty of opportunities to contribute to the success of a winning team, then we'd love to hear from you.

Exciting Careers for Top Sales Professionals

Ask Questions And Listen. If you understand that these are the keys to sales success, we want to talk to you. Warranty Direct, located in Charlotte, North Carolina, is the leader in direct to customer auto warranty sales. Hundreds of new qualified leads every day, no cold calling. Prior sales experience and top notch PC skills qualify you. We will pay you during training period.

This isn't the place for people who want to do just the minimum, blend into the crowd, and collect a paycheck. We structure commissions and bonuses, which are uncapped, to primarily reward top performers. Prior sales experience isn't necessary - we can teach anyone who has a positive attitude and a willingness to learn. If you have a passion to excel in everything you do, Warranty Direct is a great place to build your career.

No Telemarketing or Cold-Calling

We don't engage in telemarketing or cold-calling. At Warranty Direct, you'll field inbound calls and make permission-based outbound calls to customers who have filled out a lead form requesting that someone call them with more information about a vehicle service contract. Prospective customers are generally highly qualified and sales conversion rates are high.

Trust & Integrity

At Warranty Direct the customer comes first. We have been in business over 30 years and have an A+ Rating with the Better Business Bureau. While other vehicle service companies may come and go, Warranty Direct is in it for the long term. As such we are NOT looking for people who will do or say anything to make a sale. Our sales process is consultative in nature and we expect our sales consultants to put the customer first. At Warranty Direct, we expect our sales consultants to be truthful, conduct themselves with professionalism and integrity at all times.

Award Winning Workplace

Warranty Direct has been named to Forbes magazine's Top 200 Best Small Companies List three times. Our daily mission here is "How Can We Do It Better?" ...and not just better than the competition, but also better than our own previously best performance. To do that, we listen to industry experts, our employees, and especially our extended auto warranty customers. Whenever there's a suggestion on how we can get better, we take it to heart and then find a way to make it happen. The words "I Can't" simply don't exist in our company culture... they've been replaced by "What I Can Do Is..."

On-the-Job Training

All new sales consultants receive a full week to two weeks of paid training upon joining Warranty Direct. Our industry-leading sales curriculum ensures that new hires have in-depth product knowledge and have mastered effective sales techniques before ever speaking to a customer. And there are ongoing training opportunities, including weekly one-on-one coaching. For those who aspire to supervisory or management roles, we also offer a management training program.

A Top 200 Company 3 Times!

Warranty Direct has been named to Forbes magazine's Top 200 Best Small Companies List three times.